German Customer Support (Travel & Accommodation)

Full-time, Permanent
Posted 11 months ago

If you’re looking to start a career in Travel and Tourism industry this opportunity is a perfect option for you. It is a junior position that will allow you gradually gain experience and develop new skills, while at the same time – it will be challenging you with the variety of tasks and motivate with various bonuses and benefits!

Our client:

  • ARE: International Luxury Hotel Brand, well-known worldwide
  • HAVE: Reputation of Good Employer to work for, with extremely employee-friendly and fair performance tracking, bonuses allocation and truly great benefits
  • OFFER: Real career development and up-skilling opportunities from the very start

Job responsibilities:

  • Inbound communication with German speaking customers (phone);
  • Verifying reservation information;
  • Assisting guests with making reservations;
  • Providing guests with full information about the facilities, services, etc.
  • Inputting and accessing data in reservation system.

Our client offers great benefits package. Just to name a few:

  • Relocation Package (flight + accommodation support)
  • Private Health Care
  • Education Assistance
  • Group Personal Pension Plan 
  • Employee Discounts 
  • Break Room available on site
  • Skype & Internet Facilities 

Candidate profile:

  • Fluent German speaker, with good command of English;
  • Experienced and/ or interested in Customer Service;
  • Strong Communication skills;
  • Outgoing and people-person;
  • Able to work on a team and on own initiative;

Job Features

Job CategoryCall Centre/ Customer Service, Sales, Travel, Tourism & Hospitality

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