Current Vacancies
REF NO.
JOB TITLE
LOCATION
SALARY
10075
Customer Care Agent- Norwegian
Not Set
19000 - 23500
Call Centre Agent- Norwegian Market
Our client is currently looking for a Call Centre Agent responsible for answering ‘pre’ and ‘after’ sales calls, in addition to mail order entry. He or she will be assessed by the number of calls, time on line, average handling time and average speed of answer.
General information on products
Placing a telephone order (entering order on line)
Order leadtimes
Order status
This is an excellent opportunity to further develop your customer service skills, successful candidates may also have the opportunity to move into a sales role depending on performance.
Click “Apply” or call Sam on 003531-6121481.
Our client is currently looking for a Call Centre Agent responsible for answering ‘pre’ and ‘after’ sales calls, in addition to mail order entry. He or she will be assessed by the number of calls, time on line, average handling time and average speed of answer.
Functions:
- Answering calls in relation to:
General information on products
Placing a telephone order (entering order on line)
Order leadtimes
Order status
- Upselling mail orders
- Responding to faxes and letters from Customers
- Translation and proofing
- Data input of mail orders
- Any other duties/projects as directed by Management
Skills:
- Fluency in English and Norwegian is essential.
- Good telephone manner: courteous, clear speech, good call management, assertive.
- Computer literate: excellent keyboard skills, familiar with different on-line database packages.
- Ability to analyse a problem quickly and resolve it following procedures
- Need to demonstrate good time management, and good housekeeping
- Must demonstrate ability to work well in a team contributing to the team’s goals.
This is an excellent opportunity to further develop your customer service skills, successful candidates may also have the opportunity to move into a sales role depending on performance.
Click “Apply” or call Sam on 003531-6121481.
Still have questions? If anything is unclear call us on:
+353 1 612 1475